Company Policy

Back Orders

If stock is temporarily unavailable and needs to be put on back order, customers will be kept appraised of the situation at all times. All other goods on the order will be sent in a timely manner unless stated otherwise by the customer.

Product Warranty

Chint, Volt, Noark and Astronergy products supplied by QC Electrics Ltd come with a 12 month warranty. For further details about the warranty on our product range give us a call today.

Returns Policy

All sales subject to our standard Terms and Conditions of sale.
* All goods remain the property of QC Electrics until paid in full.
* Requests to return goods for credit must be made within 30 days of date of delivery. All returns must be approved by QC Electrics and will be subject to a restocking fee.
All returns must have first obtained a "Returns Authorisation Number".
If the goods were obtained as a special item for you then it is unlikely we will be able to agree to them being returned.

Shipping

See below for approximate delivery times for both courier van and transport truck.

North Island:
• Auckland – same day or following day
• Anywhere else – following day

South Island:
• 2 day standard
• Overnight delivery available at additional cost

Cut off times:
• Courier – 3pm
• Transport truck – 9.30am

The above turnaround times depend on when the order has been placed and can vary during busy periods.

All orders are freight free unless stated otherwise.

QC Electrics Ltd accepts no responsibility for goods not received due to the supply of incorrect shipping details.